Data Deletion Request

Last updated: September 20, 2026

This page explains how to request deletion of your SuccessHD account and the personal data associated with it, including data created through the SuccessHD mobile application.

How to request deletion

To request deletion of your account and associated data, email us at hello@successhd.com from the email address associated with your account, using the subject line “Data Deletion Request.” Please include:

• The name on the account
• The account email address and/or phone number associated with the account

We will verify that the request comes from the account owner before processing it.

What gets deleted

Once your request is verified, we will delete the personal data we hold in connection with your account, including:

• Contact information (name, phone number, email address)
• Account and business information
• Customer records you created in the platform (contacts and deals)
• Customer interaction data associated with your account (e.g., call activity, form submissions, support interactions)
• Any push notification tokens registered for your devices

Deleting the mobile application from your device also removes the locally cached (on-device) copy of your data.

What may be retained

We may retain a limited amount of information where we are required to do so by law, or to resolve disputes, prevent fraud and abuse, or enforce our Terms — for example, transaction and billing records required for tax and accounting purposes. Any retained data is kept only for as long as required and is then deleted.

Timeline

We aim to acknowledge deletion requests within 5 business days and to complete verified deletions within 30 days of verifying the request.

Questions

If you have any questions about this process, contact us at hello@successhd.com.